watsonx Assistant Technical Sales Workshop
This workshop covers watsonx Assistant in breadth and depth, with content appropriate for both brand-new learners and experienced practitioners.
After completing these labs in a workshop session, you'll be able to earn the watsonx Assistant Technical Sales Intermediate badge based on a quiz about this workshop.
Prerequisites
- IBM id
- IBM Cloud account
- Recommended: Level 1 and Level 2 material for the watsonx Assistant Sales Foundation badge.
- Currently, the workshops require additional content which introduces them in an in-person workshop setting and provides configuration detail that's not found directly in the repo. This content may be added at a later date.
Labs
Level 3
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Module 101: A look at an example assistant: Explore what a virtual assistant built with watsonx Assistant looks like from various persona perspectives.
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Module 102: Actions and basic Identity Access Management (IAM): Learn about the fundamental building blocks of a virtual assistant and how to collaborate on an assistant with colleagues.
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Module 103: Out-of-box Artificial Intelligence: Learn about the artificial intelligence that runs out-of-the-box in watsonx Assistant.
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Module 104: Analytics: Learn about watsonx Assistant's analytics, a powerful capability that takes the guesswork out of improving your assistant's performance.
Level 4
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Module 201: Custom Extensions: Learn how to integrate watsonx Assistant with external services, like CRM systems, ticketing services, or databases, with custom extensions.
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Module 202: Phone and Speech: Learn about IBM watsonx Assistant’s phone integration: how it works, how to set it up, and how to write Actions that work for web chat, phone, and SMS.
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Module 203: LLM-powered Conversational Search: Learn about IBM watsonx Assistant’s large language model (LLM)-powered Conversational Search: what it is, how it works, how to set it up, and how to use it.
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Module 204: Deploy NeuralSeek with watsonx Assistant and Watson Discovery: Use Watson Discovery, watsonx Assistant, and NeuralSeek to create a virtual assistant that can answer questions about Watson Discovery.